Shipping policy

Thank you for shopping at Horror Spacez! We are committed to delivering your dark decor and gothic essentials as safely and quickly as possible.

1. Free Worldwide Shipping

We are proud to offer 100% Free Express Worldwide Shipping on every single order, with no hidden fees or minimum order limits.

2. Processing & Transit Times

  • Order Processing: 1 – 3 Business Days

  • US Delivery Time: 5 – 8 Business Days

  • Standard Delivery Time: 7 – 14 Business Days

  • Total Estimated Delivery: 6 – 17 Business Days

Note: Processing time includes order verification, quality checks, packaging, and dispatch.

3. Order Tracking

Once your package is handed over to the courier, you will receive an email containing a direct tracking link and courier details. You can track your package status live at any time via our Track Order page.

4. Customs, Duties & Taxes

For most international orders, packages arrive duty-free. However, any applicable customs fees, import duties, or local VAT charged by destination authorities remain the customer's responsibility.

5. Address Accuracy

Please ensure your shipping address is entered correctly at checkout. Horror Spacez is not responsible for packages delivered to incorrect addresses provided by the customer.

If you have any questions regarding your shipment, please reach out to us at support@horrorspacez.shop.